I have taken a long time to learn to deal with ‘negative’ people. It took a while to understand that often the problem is not in others but in me. Alain de Botton sums it up beautifully. When dealing with ‘negative’ or annoying people, are you sure ‘negativity’ is there altogether or do you perceive it to be there? Are you sure it’s not self hatred that frames your perception of being attacked and leads to overreaction? I will treat this video as a short course on conflict management and cross it off my development plan 🙂